• Voicemail to Email programming instructions

• Telephone Sets

 Questions or orders for telephone installations, repair or changes to your existing service are all handled by our Telecom Unit.

Contact us at :

Networks and Systems
Networks.Systems@dal.ca
494-3440. 

    Directory Changes

Please help keep the on-line directory up-to-date.  Send your directory changes as they occur.

To request or update a directory listing, please send an email to:

Directory Changes
Directory.Changes@dal.ca
494-3472.

 Voicemail Information

Voicemail is available as an option on your Centrex line.  Please contact Networks and Sysstems to add voicemail to your Centrex line. For more informatiion please select .........

 Link to additional voicemail information

Email Networks.Systems@dal.ca
or by phone 494-3440

    Conference Phones

Two options

1 Standard analog 9116 or 9316 desk phone with speaker phone - no charge rental 

2 Pollycom Sound Station (base unit without extra microphones)  Rental fee $30.00 per day (tax included)

For More information please contact networks and systems at 494-3440 or email networks.systems@dal.ca

    Audio Conference Services

Dalhousie University has a preferred provider for audio conferencing services. With this service no reservations are required, it is available at any time and you only pay for your actual usage. 

Your account can be managed via the web and this service is directly billed to your Dalhousie P-Card. 

To take advantage of these new rates you must set up your conferencing account with the provider.

Detailed infiormation, how to order and register for this conferencing service can be found on this secure link ....

  Audio Conferencing.. details and setup information  (please note, NetID and password will be required).      

For additional information please on contact Networks adn Systtems at 494-3440 or email networks.systems@dal.ca  

Service Fees and Charges

Telephone Service charges, service fees and telehone set rental information can be found on this secure link........

Telephone services charges, monthly service and set rental fees (please note, NetID and password will be required).   

    Voicemail Changes as of May 21 ,2010

KEY BENEFITS:

• One convenient toll-free access number anywhere in Atlantic Canada: 310-MAIL (6245)
• *99 will now work from your office phone
• Elsewhere in Canada, 1-888-576-0033
• Internationally, dial your own phone number and press 5 when you hear your greeting
• Choice of English or French prompts for you or your callers
• Deleted message recovery during a session
• Use 9-475-1929 to forward your phone directly to voicemail (do not use 9-420-9300)
• Your mailbox is now a 10 digit mailbox number (area code plus your 7-digit phone number)

  FORWARDING YOUR PHONE DIRECT TO VOICE MAIL

• Multiline Display Phone (8 or 16 button):  With the receiver in the cradle, press your "Call Fwd" button.   Enter 94751929 and press "Call Fwd" button again.
• Standard Single Line Non-Display phone (6 programmable buttons):  Lift the receiver and wait for the dial tone (the dial tone will continue during the programming).  Press "SAVE" button.  Press the memory key assigned for "messages" or "vmail", or select a new button.  Enter 94751929, press "SAVE".

Should you have any questions, please call 494-3440 or email networks.systems@dal.ca .

   Voicemail to Email

This service will be available at $0 cost per month and with no set up fees. Requires a phone line with voicemail and a valid email account. 

For more information on Voicemail to Email "V2E" or the new M9116 telephone set please contact Networks and Systems at:

Email Networks.Systems@dal.ca
or by phone 494-3440

    Voicemail-to-Email setup instructions   

Voicemail-to-Email lets you receive a copy of your voicemail message on up to three email inboxes, allowing you to stay connected and never miss a message.  

This free service is available for any Dalhousie University number with voicemail and a valid email account. This service is also available to Bell Aliant residential customers with voicemail and any valid email address.

1. Getting started

You can access your voicemail online from Bell Aliant's web site, just click on link below.

 (NOTE Safari and Google Chrome NOT supported)

https://vmonline.aliant.net/login.htm?lang=en

• Enter your 10-digit telephone number
  (3-digit area code plus your 7-digit phone number)
  and your voicemail password.
• First time activations of this service will require you to complete three setup security questions.
• The system will then send you to Bell Aliant’s main Voicemail to Email page
• You will now need to click on options.
• You will be defaulted to the "None" notification option.
• Click on the Voicemail-to-Email notification option.
• Select one of the three delivery options.... Suggestion, option 3 “Forward to email and leave marked unread” is the most popular option.
• Enter up to three email addresses in which you would like to receive your voicemail messages, and then click save.

2. Confirm that you are receiving your voicemail to emails in your email inbox

Please send yourself a voicemail and ensure that it is delivered to your inbox.

3. Managing your voicemail online

Once your Voicemail to Email account has been set up you can:

• Review, create, reply and forward voicemail messages
• Manage personal and group distribution lists
• Change voicemail options - greetings, PIN number etc.

Need help?

1. Go to the main Bell Aliant login site