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How to remove the EPO Agent

The McAfee EPO Agent provides an essential service as part of our virus defenses. It ensures that McAfee VirusScan is installed and running with current virus definitions and effective policies. It should not be removed from any computer that connects to Dalhousie's campus network.

However, if you leave Dalhousie and are installing other antivirus software or if you are having a problem and wish to eliminate the McAfee VirusScan and EPO Agent as possible factors, then you will need to uninstall the EPO Agent.

To remove the McAfee EPO agent do the following:

For Windows XP

1. Click on Start, then select Control Panel and click on "Add or Remove Programs"

2. In the program list, click on McAfee Agent to highlight it, then click on Remove

3. In the program list, click on McAfee VirusScan Enterprise to highlight it, then click on Remove

4. Close the "Add or Remove Programs" window and Control Panel

For Windows Vista

1. Click on Start, then select Control Panel and click on "Uninstall a progam" (Under Programs heading)

2. In the program list, click on McAfee Agent to highlight it, then click on Uninstall

3. In the program list, click on McAfee VirusScan Enterprise to highlight it, then click on Uninstall

4. Close the Uninstall programs window

When you are done

If you removed EPO to test for software conflicts, it should be restored as soon as possible...

• If you discovered a problem, contact one of the Help Desks or Network and Systems (ITS-NetSys@Dal.Ca) to obtain assistance.
• If there was no problem with the EPO and VirusScan, restore them by downloading and installing the EPO again. You can then wait for the EPO to download and install VIrusScan or right click on the EPO icon and select "Update Now".

If you have an older version of the EPO Agent or an older operating system, you may need to remove the agent manually using these instructions:

Manually remove EPO Agent